Problem Solving is the process of defining a problem, identifying its root cause,prioritizing and selecting potential solutions and implementing the chosen solution.
Problem Solving process :
* Define the problem
* Generate alternative solutions
* Evaluate and select an alternative
* Implement and follow up on the solution
In this case- 3 as a leader I will find the cause why it happened and evaluate and analyze the alternative solution. Then I select an alternative solution and continue the scheduled programme. I also motivate my team members for successful programme. I should take precautionary measures for continuously improve.